Shipping policy
Thank you for shopping with FHWM Retail. We are committed to delivering your order as efficiently as possible. Please review our shipping policy below.
Order Processing
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Orders are typically processed within 1–3 business days (excluding weekends and holidays).
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Once your order has been processed and shipped, you will receive a confirmation email with tracking information, when available.
Shipping Times
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Domestic orders (U.S.) generally arrive within 5–10 business days after shipment.
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International orders may take 10–25 business days, depending on destination and customs processing.
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Shipping times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.
Shipping Rates
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Shipping rates are calculated at checkout based on your location, order size, and selected shipping method.
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Free or promotional shipping offers may be available from time to time and will be clearly noted at checkout.
Tracking Information
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Tracking information will be provided once your order has shipped, if available.
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Please allow up to 24 hours for tracking updates to appear.
International Shipping
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International customers are responsible for any customs duties, taxes, or import fees required by their country.
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FHWM Retail is not responsible for delays caused by customs processing.
Incorrect Address
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Please ensure that your shipping address is accurate at checkout.
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FHWM Retail is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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If an order is returned due to an incorrect address, additional shipping charges may apply to resend the package.
Lost or Delayed Packages
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FHWM Retail is not responsible for shipping delays caused by carriers.
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If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
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If you need assistance, you may contact us and we will do our best to help.
Questions
If you have any questions about shipping, please contact us at:
fhwmretail@gmail.com